Privacy Policy

Effective Date: 1st June 2025

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Information We Collect

Personal details: Name, phone number, email, home address

Pet details: Name, breed, age, medical history, behavior notes

Appointment history and preferences

Payment information (collected securely via third-party processors)

How We Use Your Information

To schedule and manage grooming appointments
To provide personalized pet care and follow-ups
To send important updates, promotions, or reminders
To improve our services and customer experience

Data Sharing and Disclosure

We do not sell or rent your data. We may share your information with:

Groomers and staff for service delivery
Third-party service providers (e.g., payment processors)
Authorities when legally required

Data Security

We take reasonable steps to protect your personal data from unauthorized access, loss, misuse, or alteration. Access to data is restricted to authorized personnel only.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

For questions regarding this Privacy Policy, contact us at: hello@five-fur.com